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Rafa's Cleaning Service
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Privacy Policy

Last updated: June 13, 2026

At Rafa's Cleaning Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services or visit our website.

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1. Information We Collect

What data we gather and how

person Personal Information

  • check_circle Name, email address, and phone number
  • check_circle Service address and billing information
  • check_circle Service preferences and special instructions
  • check_circle Payment information (processed securely through third-party providers)

devices Automatically Collected Information

  • check_circle IP address and browser type
  • check_circle Device information and operating system
  • check_circle Pages visited and time spent on our website
  • check_circle Referring website addresses
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2. How We Use Your Information

Purposes for data processing

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Service Delivery

Schedule and provide cleaning services at your location

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Communication

Send confirmations, reminders, and respond to inquiries

payments

Billing

Process payments and maintain billing records

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Improvements

Enhance our services based on your feedback

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Marketing

Send promotional offers (with your consent)

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Legal Compliance

Meet legal obligations and protect our rights

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3. Information Sharing

When and with whom we share data

verified We do NOT sell your personal information

We may share your information only in the following circumstances:

  • business Service Providers: Third-party companies that help us operate our business (payment processors, scheduling software)
  • gavel Legal Requirements: When required by law or to protect our legal rights
  • handshake Business Transfers: In connection with a merger, acquisition, or sale of assets
  • check With Your Consent: When you explicitly agree to the sharing
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4. Data Security

How we protect your information

We implement industry-standard security measures to protect your personal information:

encrypted

SSL Encryption

All data transmitted is encrypted

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Secure Storage

Data stored on protected servers

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Access Control

Limited employee access

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5. Your Rights

Control over your personal data

You have the following rights regarding your personal information:

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Access

Request a copy of your data

edit

Correction

Update inaccurate information

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Deletion

Request removal of your data

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Opt-Out

Unsubscribe from marketing

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6. Cookies & Tracking

How we use cookies on our website

We use cookies and similar tracking technologies to enhance your browsing experience:

Type Purpose
Essential Required for website functionality
Analytics Help us understand how visitors use our site
Marketing Enable personalized advertisements

info You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

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7. Third-Party Services

External services we may use

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.

Third-party services we may use include:

  • analytics Google Analytics
  • payments Payment Processors
  • calendar_month Scheduling Software
  • mail Email Marketing
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8. Contact Us

Questions about this policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Rafa's Cleaning Service